Phone Case Printing Vending Machine FAQ

Yes. The supplier can print a photo on a sample case and ship it to the buyer. DHL shipping costs must be covered by the buyer.

Yes, the phone case vending machine has UL certification. This certification is difficult for Chinese manufacturers to obtain, and Nova Vending is one of the few Chinese companies that has achieved it. Certificate PDFs can be provided upon request

Cases for new phone models must be sourced from the manufacturer, as they are customized. When a new model becomes available, the corresponding cases are shipped from China to the buyer.

Up to 85 models, with 595 total slots (85 shelves x 7 cases each). Our model hasbiggest capicity in the industry.

Yes, discounts can be discussed for volume orders, such as 10 units or more.

No. The machine is only designed for phones and there are no future plans to support other devices.

Yes, the machine is capable of supporting all new phone models in the future.

3-year hardware warranty (most others offer 1-1.5 years)
– Lifetime maintenance and free software updates

24/7 engineer real-time group chat (10-min average response)


Warranty terms:
First month: we cover parts and shipping
After 1 month: we cover parts, you pay DHL
After warranty: you pay parts + DHL, support still free

  • Real-time alerts to your phone
  • Remote troubleshooting from our engineers
  • If parts are damaged, we send replacements via DHL (5-7 days)

The package includes: (1) the machine, (2) payment system, (3) phone case consumables, and (4) shipping and customs duties on a DDP (door-to-door) basis.

Each machine can generate up to $800 in daily revenue, depending on location and foot traffic.

Standby power: 330W. Operating power: 440W (approximately 4A at 110V).

In the US and Europe, customers typically sell phone cases for USD/EUR 20–25 per unit depending on location. Sellers should research and set their own prices based on their local market.

They are mainly placed in shopping malls, tourist attractions, recreational areas, train stations and similar high-traffic locations.